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Pour lire ces Conditions générales en français, cliquez ici: http://www.apple.com/legal/itunes/cafr/sales.html TERMS OF SALE CANADIAN SALES ONLY Purchases or rentals (as applicable) from the iTunes Store are available to you only in Canada. If you are not in Canada you may not use or attempt to use the service. iTunes may use technologies to verify such compliance. The iTunes Store is provided by Apple Inc. (“iTunes”). SALES TO END USERS ONLY The iTunes Store sells and rents (as applicable) Products to end user customers only. CANCELLATION POLICY All Sales are final. The iTunes Store service commences immediately when you begin to download content from the iTunes Store and you will not have a right to cancel your contract once the service commences. TECHNICAL STEPS - 1-Click ® 1-Click is a registered service mark of Amazon.com, Inc., used under license. 1-Click is a convenient feature that allows you to purchase or rent (as applicable) from the iTunes Store with a single click of your mouse or other input device. When accessing the iTunes Store on your computer, 1-Click purchasing or renting (as applicable) may be activated for all your transactions by selecting the "Don't ask me about buying ... again" check box in the "Are you sure you want to buy and download ... ?" dialog box that appears when a "Buy" button is clicked. (You may reset this selection at any time by clicking "Reset Warnings" in your Account.) When accessing the iTunes Store on your iPod using Wi-Fi, 1-Click is activated for each transaction by pressing the button showing the price of the Product, which reveals the "Buy" button. When 1-Click is activated, clicking the "Buy" button will start the download immediately and complete your transaction without any further steps. Transactions using 1-Click are subject to these Terms of Sale, including the Cancellation Policy set forth herein. When accessing the iTunes Store on your computer, you may turn off 1-Click and instead purchase or rent (as applicable) using a shopping cart by selecting "Buy using a Shopping Cart" under the "Store" tab in your preferences menu within the iTunes application. Using a shopping cart allows you to review and change the Products you have selected for purchase or rental (as applicable) before completing the transaction. The shopping cart functionality is not available when accessing the iTunes Store on your iPod, or for Movie Rentals. PAYMENT METHODS The iTunes Store accepts credit and debit cards and iTunes Store Gift Certificates, Content Codes, iTunes Cards and Monthly Allowance balances as forms of payment. If a credit or debit card is being used for a purchase, iTunes may obtain a pre-approval from the credit or debit card company for an amount up to the amount of the order. Billing to your credit or debit card occurs at the time of purchase or rental (as applicable), or shortly thereafter. If the balance from an iTunes Store Gift Certificate, iTunes Card or Monthly Allowance is used for an iTunes Store transaction, the amount is deducted from your account or your iTunes Card (as the case may be) at the time of purchase or rental (as applicable). If the total amount of the transaction is greater than the balance available in your Gift Certificate, iTunes Card or Monthly Allowance, your credit card or debit card will be charged for the balance. The iTunes Store accepts the following payment cards: Visa, MasterCard and American Express. PLEASE NOTE: We are unable to accept credit or debit cards issued by banks outside of Canada or prepaid gift cards issued by credit card companies. Credit cards and debit cards have daily spending limits that may prevent the processing of your order. If a transaction has been declined online due to credit or debit card issues, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card for your transaction and should use another payment card. BILLING If you are transacting using 1-Click, your order may be authorised and billed in gradual increments during one purchasing and renting (as applicable) session as you click the “Buy Now” button. Depending on the size of your order, this may appear as multiple orders and billings on your payment card statement. If you use the Shopping Cart functionality, you will have one order that authorises and bills as a single transaction. PRE-ORDERS By pre-ordering Products, you are authorizing the iTunes Store to automatically charge your account and download the product when it becomes available. You may cancel your pre-order prior to the time the item becomes available, by going to your Account page and clicking Manage Pre-orders. GIFT CERTIFICATE TRANSACTIONS Gift Certificates may be redeemed for iTunes Store transactions only and are non-refundable for cash. They cannot be used for purchases on the Apple Online Store or used in Apple Retail Stores. Purchases for Gift Certificates may be purchased only in whole Canadian dollar increments or designated amounts. Gift Certificates may not be used to purchase other Gift Certificates, iTunes Cards or Monthly Allowances. Gift Certificates cannot be used to purchase software, games, or apps. MONTHLY ALLOWANCES Monthly Allowances are for transactions on the iTunes Store only. The Allowance Account may not be used for gifts, or purchases on the Apple Online Store or in Apple Retail Stores. Monthly Allowances may not be used for purchases on the Apple Online Store or in Apple Retail Stores. Monthly Allowances are non-refundable. Monthly Allowances may not be used to purchase Gift Certificates, iTunes Cards, Apps, or other Monthly Allowances. Monthly allowances may not be used to purchase software, games, or apps. iTUNES CARDS iTunes Cards are for transactions on the iTunes Store only. iTunes Cards may not be used for gifts, or purchases on the Apple Online Store or in Apple Retail Stores. iTunes Cards are non-refundable. iTunes Cards may not be used to purchase Gift Certificates, Monthly Allowances, Apps, or other iTunes Cards. iTunes Cards may not be used to purchase software, games, or apps. GIFTS Gifts purchased from the iTunes Store in Canada may be purchased only for, and redeemed only by, residents of Canada. Gifts are non-refundable. Gifts may not be purchased with iTunes Cards, Gift Certificates or Allowance Accounts. Gifts may not be used for Movie Rentals or Apps. COMPLETE MY ALBUM ("CMA") If you have acquired select songs or music videos from the iTunes Store, Apple may offer you the ability to "complete" the corresponding album (if any) by purchasing the remaining songs or music videos of the album at a price that is less than the full album price. Please note that for some albums (where the full album price equals the sum of the single prices of all its songs), completing the album using CMA does not reduce your price for the remaining songs or music videos compared to buying them individually. CMA may not be available for all songs or music videos you have acquired or will acquire from the iTunes Store, and availability of particular CMA offers is subject to change without notice. Albums that are no longer available for sale on the iTunes Store, partial albums and certain other albums are not eligible for CMA. Songs or music videos acquired through free promotions are not eligible for CMA, except in the case of certain select free content code promotions. CMA is not available for any content acquired from the iTunes Store other than songs and music videos. Except in the case of special promotions that Apple may conduct at its discretion, in some circumstances you will have no more than 180 days from the time you acquire your first CMA-eligible song or video off a particular CMA-eligible album to accept that CMA offer. For more information about CMA, please read the FAQ at http://docs.info.apple.com/article.html?artnum=305232. ITUNES PLUS Select songs or music videos may be available on the iTunes Store in the iTunes Plus format. iTunes Plus content does not contain security technology that restricts your usage of such content, and is encoded at a higher audio bit rate than the DRM-protected songs or music videos available on the iTunes Store. iTunes Plus content also is subject to fewer Usage Rules; please see the iTunes Store Terms of Service for details. You may upgrade, solely in a single transaction at a specified total price, all of the songs and music videos you previously have purchased from the iTunes Store that are eligible for upgrade at the time. Songs or music videos may be eligible for upgrade only if the same song or music video is available for sale on the iTunes Store in the iTunes Plus format at the time of the upgrade. The eligibility of particular songs and music videos for upgrade to iTunes Plus and your total upgrade offer are subject to change at any time. Before you upgrade, you will be shown the total price for the upgrade, and will have an opportunity to review the specific content that will be upgraded. The upgraded iTunes Plus versions of your content will replace the DRM-protected versions in your iTunes library, and the DRM-protected files will be moved to your Trash or Recycling Bin folder. For more information on how the upgrade price is calculated and details about the replacement of the DRM-protected versions, please review the FAQ (see below). CMA may be available for iTunes Plus content, subject to the CMA terms and conditions set forth above. In order to "complete" an iTunes Plus album based on a purchase of a corresponding DRM-protected song or music video, you first must upgrade all of your eligible content to iTunes Plus, as described above. Please note that another, potentially less costly alternative may be for you simply to purchase the full iTunes Plus album, instead of using CMA. Upgrading prior purchases to iTunes Plus does not affect the time limits applicable to CMA availability. For more information about iTunes Plus, please read the FAQ at http://docs.info.apple.com/article.html?artnum=305232. SEASON PASS, MULTI-PASS Season Pass includes all currently available (if any) and future episodes of the purchased program season. Multi-Pass includes the episodes of the purchased program specified on the purchase page. The full price of the Season Pass or Multi-Pass is charged upon purchase. No refunds, returns or cancellations after purchase. Currently available purchased episodes (if any) download upon purchase of the Season Pass or Multi-Pass. Future purchased episodes become available for download as they appear on the iTunes Store, and may then be downloaded by the purchaser by connecting to the iTunes Store and selecting Check for Available Downloads in the Store menu in iTunes 8 (or Check for Purchases in the Store menu in iTunes 7). Purchaser must connect to iTunes and download any remaining episodes in the Season Pass or Multi-Pass within 90 days after the final purchased episode becomes available on iTunes (or such other time period as may be specified on the purchase page), after which such remaining episodes may no longer be available for download as part of the Season Pass or Multi-Pass purchase. Automatic renewal is available for Multi-Pass purchases. If automatic renewal is selected when you purchase a Multi-Pass, you will be charged the full price of each subsequent Multi-Pass cycle and the corresponding episodes will become available to you as set forth above, unless and until you cancel automatic renewal prior to the beginning of any such subsequent Multi-Pass cycle. Automatic renewal of Multi-Pass purchases may be disabled prior to purchase of the current Multi-Pass cycle by unchecking the "Automatically renew this Multi-Pass" check box in the purchase dialog box. In addition, Season Pass and Multi-Pass purchases may be reviewed, and automatic renewal may be selected or canceled for any current or future Multi-Pass that you have purchased, in the Manage Passes section of your Account. Once a subsequent Multi-Pass cycle has been purchased pursuant to an automatic renewal, it may no longer be cancelled and there are no refunds or returns. Please also see Upgrades below. iPOD GAMES iPod Games currently available on the iTunes Store are compatible only with iPod classic, 3rd generation and 4th generation iPod nanos, and 5th generation (video) iPods. The Games will not function on any other device, including your personal computer. Updates to your existing compatible iPod's firmware may render your purchased version of a Game incompatible with that iPod. Games purchased from the iTunes Store may not be compatible with future generations of the iPod, and iTunes makes no guarantee of such forward compatibility. SOFTWARE Software products purchased from the iTunes Store are subject to purchaser’s prior acceptance of the terms of any end-user agreements or other terms and conditions required for use of such products. UPGRADES The latest version of the iTunes software is recommended to access the iTunes Store. From time to time, an upgrade to the latest version of the iTunes software may be required in order to make transactions from the iTunes Store, to download Products previously purchased from the iTunes Store (for example, Products in your download queue) or to take advantage of new features of the iTunes Store. The latest version of the iTunes software is available for download at no charge, and the minimum system requirements for running it are provided, at http://www.apple.com/ca/itunes/download/. Use of iTunes software is subject to acceptance of its software license agreement presented at the time of installation. For any additional questions regarding required upgrades, please contact iTunes Store Customer Service (see below). iTunes reserves the right to enhance Products purchased or rented (as applicable) from the iTunes Store, including Products purchased but not yet downloaded. Among other things, such enhancements may result in larger file sizes (requiring, for example, longer download times and additional disk space for storage). MOVIE RENTALS Movies are viewable only on your Mac or Windows computer (using iTunes version 7.6 or later), iPod touch, iPod nano (3rd or 4th generation), iPod classic, or on TVs using your Apple TV. Movies in high definition resolution (HD) are viewable only on TVs using your Apple TV and must be downloaded directly to your Apple TV. Movies are viewable only on one device at a time. You must be connected to the iTunes Store when moving or streaming movies. Once a movie is moved, it is no longer viewable on the sending device. You may only move movies to another device from your Mac or Windows computer. Movies downloaded directly to your Apple TV may not be moved. You have thirty (30) days after downloading a movie to begin viewing. Once you begin viewing, you have forty-eight (48) hours to view the movie (the “Viewing Period”). You may view the movie an unlimited number of times during the Viewing Period. Movies are not viewable after the thirty (30) day period. Stopping, pausing or restarting a movie does not extend the available time for viewing. If you move a movie to an iPod and then use iTunes to restore the iPod before you finish watching it, the movie will be deleted and will not be recoverable. This also applies to choosing Settings > Reset > Erase all content and settings on iPod touch. Broadband Internet connection required. For more information about Movie Rentals, please read the iTunes Store Movie Rental FAQ http://www.info.apple.com/kbnum/n307257 HDMI An HDCP connection is required in order to view movies (purchased or rented) and TV shows transmitted over HDMI. PRICES The iTunes Store endeavours to offer you competitive prices on current selections. Your total price will include the price of the Product plus any applicable sales taxes, including GST/HST, QST and/or provincial retail sales tax (in effect on the day of download). iTunes reserves the right to change prices for Products offered at the iTunes Store at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering. CONTENT AVAILABILITY The iTunes Store makes every effort to provide a broad content offering. For this reason, iTunes reserves the right to change content options without notice. On occasion, a Product may become unavailable following a transaction but prior to download. Your sole remedy in such cases is a refund of the price paid for the unavailable Product. Please contact iTunes Store Customer Service for assistance in such cases (see below). FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here http://www.apple.com/ca/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/ca/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible. CONTENT USAGE RULES Your use of any Products purchased or rented (as applicable) from the iTunes Store is conditioned upon your prior acceptance of the Terms of Service, including, without limitation the Usage Rules, set forth therein. OTHER TERMS AND CONDITIONS iTunes is not responsible for typographic errors. iTunes reserves the right to change the terms and conditions of sale at the iTunes Store at any time. Revised Terms of Sale will be made available on our website. Customers are encouraged to review the Terms of Sale on a periodic basis for modifications. All sales on the iTunes Store are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein without regard to conflict of laws rules. If any of the terms in these Terms of Sale are not valid or legally enforceable, the other terms will not be affected. View the iTunes Music Gift Certificate, iTunes Cards, Content Codes and Monthly Allowance Terms and Conditions, which form part of these Terms of Sale at http://www.apple.com/legal/itunes/ca/gifts.html. Last updated: September 17, 2008 |
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