Contact Apple Support
Online
Try our online resources for Apple product solutions, tutorials, and more.
- Arrange a phone call with an Apple Expert
- Browse our support pages
- Use the Online Service Assistant to request a repair or replacement part
- Check repair status
- Learn from fellow Apple customers at Apple Discussions
- View current promotions, submit a rebate request, or check the status of your rebate
Phone
Mac, iPhone, and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac and iPhone. Online technical support for Apple products is available beyond the initial 90 days at http://www.apple.com/support/
- U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
- U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
- Canada technical support: 1-800-263-3394
- Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776)
- See all worldwide support telephone numbers
Email support is available for iTunes Store and Apple Photo Services only.
- iTunes Store: Get email support for downloads, purchases, and more.
- Apple Photo Services: Get email support for order status questions, returning an order, and more.
Chat
Chat support is available for MobileMe and selected iTunes Store topics only.
- MobileMe: Customer service and technical support
- iTunes Store: Get chat support for movie rentals, paying with a credit card or PayPal, and more.
Apple Retail Store - Genius Bar
An Apple Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.
Apple Online Store
The Apple Online Store team can answer your questions about purchasing, shipping, checking order status, returns, and more.
Apple Authorized Service Provider
Contact an Apple Authorized Service Provider for Mac-related support and repair.
Speak to an Apple Expert
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NOTE: Callbacks are currently available only for U.S. and Canada phone numbers.
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