Contact iTunes Store Support

  • Please fill out the information below to contact iTunes Store Support.
    • Verify Your Account Information
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    First Name:*
    		  Last Name:*
    		  iTunes Account Name:

    Example: steve@mac.com
    Email Address:*
    		  Please select your operating system:*
    		  iTunes Store/App Store Country:*
    Choose a Category

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    • Sub-Category

      Select A Category

    • Info

    Ask Your Question Here

    Please do the following before attempting to submit your question:
    1. Verify your account information
    2. Select category and sub-category under "Choose a Category"

    Download, Movies, Season Pass Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Select the error message you saw:
    		Order number: Where is this?
    If other, enter the error message here:
    		Please enter the item title:*
    Please type your message and any steps you have taken to resolve your issue below: *
    Lost Music, Transfer Purchases, Backup Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Order number: Where is this?
    Please type your message and any steps you have taken to resolve your issue below: *
    Password, Credit Card, Paypal, Buy, Manage Your Account Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Billing Address:*
    		 Billing City:*
    		 Billing State:*
    		 Billing Zip Code:*
    Phone number on the account:
    		 AOL account name:
    Please type your message and any steps you have taken to resolve your issue below:*
    iTunes Cards and Code Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Activation Code:
    		Gift Card Serial Number: (Where is this?)
    Purchased from:

    Please type your message and any steps you have taken to resolve your issue below: *
    Burn CDs/DVDs, Games, Songs, Audiobooks, Purchase, and Video Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Please enter the item title: *
    		Order number: * Where is this?
    Please type your message and any steps you have taken to resolve your issue below: *
    Authorization Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Please type your message and steps you have taken to resolve your issue below: *
    Connection Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Select the error message you saw:


    Please type your message and any steps you have taken to resolve your issue below: *
    Allowance Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Recipient Email Address:


    Please type your message and any steps you have taken to resolve your issue below: *
    Pre-order Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Please type your message and any steps you have taken to resolve your issue below: *
    Podcast Issues
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
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    Please type your message and any steps you have taken to resolve your issue below: *
    Movie Rentals
    Contact our support team using this form. We will send our reply within 48 hours to the email address you've provided above.
    * Indicates required field.
    Please enter the movie rental title: *
    		Order number: * Where is this?
    Please type your message and any steps you have taken to resolve your issue below: *