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Quality Guarantee.

Apple Photo Services is dedicated to bringing you the highest quality products in the industry, and your satisfaction is our primary goal. We stand by the quality of our merchandise, so if you are not satisfied with the quality of your order, you may return it for a reprint or a refund. However, there are some situations that are beyond Apple's control.
Apple is not responsible for the following:
  • Errors in user-customizable features, such as cover color, cropping, enhancements, red-eye reduction and formatting, such as, but not limited to captions or page numbers.
  • Errors in spelling, punctuation, or accuracy of the text you have added. Please preview any custom text carefully, and correct any mistakes prior to placing your order. Apple does not proofread custom text, and cannot make corrections to image files.
  • Poor quality due to the use of low-resolution or poor quality images. You will see a warning if you select a low-resolution image; you can still use the image, but at your own risk.
If you are not satisfied with your order for any reason, please contact us using the form below so we can investigate the issue. Even if we discover that the problem was caused by one of the user errors listed above, we will be happy to help you to revise your image file so you can submit your order again.
In your message, please provide a detailed description of any errors or defects, including any page numbers, if applicable. Be sure to include your preference for a reprint or refund. We may ask that you return the affected order, in which case we will provide you with information on how to send it back to us. Please note that if you are requesting a reprint, in some cases it may be necessary to first refund you for the original order, and charge you for the replacement. In these cases, we will need your explicit permission to charge your credit card again.
Click here to view our Sales Policies.


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